Question 1

What is My Beauty Bank?

Accepted Answer

Your Beauty Bank is where you can view your current point balance, as well as your point activity. To view your Beauty Bank balance online, simply log in to your online account.

Question 2

How can I find the status of my order?

Accepted Answer

You can find the status of a particular order and view your order history on the order status tracking page.

Question 3

How do I qualify for free shipping?

Accepted Answer

L_AYTE.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3 Day shipping or $5.95 for UPS Ground. Our standard shipping option is Standard 3 Day shipping. Gift Cards and eGift Certificates do not apply. Select items considered hazardous materials are restricted and do not qualify for Free Standard 3 Day shipping and must be shipped ground.

Question 4

What happens to my shipping fee if my order is split into multiple shipments?

Accepted Answer

If you met the $50 minimum free shipping threshold when your order was placed and your order is split into multiple shipments, all the shipments will ship for free.

L AYTE

FAQ

Frequently asked questions

What is My Beauty Bank?

How can I find the status of my order?

How do I qualify for free shipping?

What happens to my shipping fee if my order is split into multiple shipments?